Frequently Asked Questions

General Questions

  • Appointments can be booked online through our website by selecting “Book Appointment.” You may also call or text our front desk for assistance with scheduling. A card is required to reserve all appointments.

  • Consultations are not charged, but we want to make sure you are scheduled with the right provider for your treatment goals. Mikel Barragan MSN, RN, our Lead Injector, performs consultations for filler, Botox, under-eye PRP, Radiesse, and Sculptra. Rachel BSN, RN, performs consultations for Botox and PRP scalp treatments. Susie, our laser technician, performs consultations for laser treatments, HydraFacials, and microneedling. Stephanie, our aesthetician, performs consultations for HydraFacials and microneedling. If you are unsure which service is right for you, please call or text our front desk and we will be happy to help guide you to the correct provider.

  • Yes. A card is required to reserve all appointments booked online or over the phone. To avoid a $50 cancellation fee, appointments must be canceled or rescheduled at least 24 hours before the scheduled appointment time. You may reach out to us directly, or use the confirmation link sent by text and email to cancel or reschedule. We recommend using the booking link because it is the easiest way to view all available appointment times and choose what works best for you.

  • Khronos Medspa is located at 2119 McCullough Ave, San Antonio, TX 78212. We are near San Antonio Academy, across the street from Gravves Coffee, and behind the Allen office spaces. If you need help finding us, please call or text our front desk before your appointment.

  • Khronos Medspa is open Wednesday through Friday from 12 PM to 8 PM, with a lunch closure from 3 PM to 4 PM. We also offer select availability on Mondays and Saturdays from 1 PM to 6 PM, every other week. For specific open dates on Mondays and Saturdays, please visit our Contact page or check our online booking calendar.

  • Yes. Khronos Medspa accepts flexible payment options including Afterpay, Cherry, Affirm, CareCredit, and Klarna. If you would like to apply for Cherry Financing, please visit our Payment Plans page for more information and the application link. Availability may vary depending on the treatment or purchase amount, so please contact our front desk if you have any questions.

  • Yes. Khronos Medspa offers an in-house Loyalty Rewards Program where every dollar spent earns you 1 point. Points can be redeemed toward select FREE treatments such as Carbon Peel, HydraFacial, Microneedling, and more.

    Please note that loyalty points do not have cash value and cannot be applied toward services that are not listed on our rewards menu. Points can be tracked through Cash App.

    To view what your points can be redeemed for, visit our booking site through the Home page by selecting “Book Appointment,” then choose “Loyalty Rewards” to view all services included in the program.

  • Yes. Khronos Medspa offers great membership options with monthly plans starting at $100, $150, and $200 per month. Memberships allow clients to choose from an array of treatments and help make it easier to stay consistent with their self-care routine.

Frequently Asked Questions

Laser Treatments

Frequently Asked Questions

Microneedling

  • BBL and IPL are both light-based treatments, but BBL is considered a more advanced form of IPL technology. BBL uses a broad range of light energy that can be customized with different settings and filters to target concerns such as redness, pigmentation, sun damage, and skin rejuvenation more precisely.

  • BBL, or Broadband Light, is used to target visible signs of sun damage, redness, pigmentation, age spots, uneven tone, and overall skin dullness. It can help create a clearer, brighter, more even-looking complexion with minimal downtime.

  • Yes. BBL is a great option for improving the appearance of redness, broken capillaries, sun damage, brown spots, and uneven pigmentation. It works by delivering light energy into the skin to target unwanted pigment and visible redness, helping the skin appear more even and refreshed over time.

  • CO2 fractional laser resurfacing is a skin resurfacing treatment that creates controlled micro-injuries in the skin to stimulate collagen production and remove damaged outer layers. It can help improve fine lines, texture, acne scars, sun damage, enlarged pores, and overall skin quality.

  • BBL targets color concerns in the skin, such as redness, brown spots, sun damage, and pigmentation. CO2 fractional laser focuses more on resurfacing the skin and improving texture concerns, such as acne scars, fine lines, wrinkles, rough skin, and deeper sun damage. Many clients benefit from both treatments because they work in different ways.

  • Downtime can vary depending on the intensity of the treatment, but most clients should expect redness, warmth, dryness, peeling, and a sandpaper-like texture for several days. For lighter fractional CO2 treatments, downtime is commonly around 3–5 days, while more aggressive treatments may require longer healing time. Your provider will review what to expect based on your specific treatment plan.

  • Yes, in some cases BBL and CO2 can be combined or performed as part of a treatment plan. BBL is often used to target pigment and redness, while CO2 helps resurface texture and stimulate collagen. Your provider will determine whether they should be done together or spaced apart based on your skin type, goals, and sensitivity.

  • For acne scars, CO2 fractional laser is one of the most effective laser options because it helps resurface the skin and stimulate collagen remodeling. Depending on the type and depth of scarring, your provider may also recommend combining CO2 with microneedling, RF microneedling, subcision, PRP, PDRN, Radiesse, or Sculptra for a more customized acne scar treatment plan.

  • Microneedling is a minimally invasive treatment that uses tiny sterile needles to create controlled micro-injuries in the skin. This stimulates your body's natural collagen and elastin production, helping improve skin texture, tone, and overall appearance.

  • Microneedling can improve the appearance of:

    • Fine lines and wrinkles

    • Acne scars

    • Surgical scars

    • Enlarged pores

    • Uneven skin texture

    • Mild skin laxity

    • Stretch marks

    • Sun damage

    • Overall skin rejuvenation

  • Most patients experience minimal discomfort. A medical-grade topical numbing cream is applied before treatment to help keep you comfortable throughout the procedure.

  • The number of treatments depends on your skin concerns and desired results.

    • Skin rejuvenation: 3 treatments

    • Acne scars: 4–6 treatments

    • Deep scarring or stretch marks: 6 or more treatments

    Treatments are typically scheduled every 4–6 weeks.

  • Many patients notice brighter, smoother skin within the first week. Because collagen production takes time, the most noticeable improvements typically develop over the following weeks and continue to improve after each treatment.

  • Results can last several months to over a year depending on your age, skincare routine, sun protection, and maintenance treatments.

  • Most patients experience:

    • Redness for 24–72 hours

    • Mild swelling

    • Tightness similar to a mild sunburn

    • Dryness or light flaking for several days

    Most people are able to return to normal daily activities the following day.

  • Please avoid wearing makeup for at least 24 hours after your treatment, or until your provider advises it is safe.

  • Avoid strenuous exercise, excessive sweating, hot tubs, saunas, and steam rooms for 72 hours following your treatment.

  • Most healthy adults looking to improve skin texture, fine lines, acne scars, or overall skin quality are excellent candidates.

    A consultation is recommended to determine whether microneedling is right for your skin.

  • Microneedling may not be recommended if you have:

    • Active acne breakouts

    • Active cold sores

    • Skin infections

    • Open wounds

    • Certain inflammatory skin conditions

    • Recently used isotretinoin (Accutane)

    • Certain medical conditions that affect healing

    Your provider will review your medical history during your consultation.

  • Yes. Microneedling is considered safe for most skin types and skin tones and carries a lower risk of pigmentation changes than many laser treatments when performed by trained professionals.

  • Before your appointment:

    • Avoid excessive sun exposure.

    • Avoid retinoids for several days if instructed.

    • Avoid chemical peels or waxing immediately before treatment.

    • Arrive with clean skin free of makeup.

    Your provider will review any additional pre-treatment instructions with you.

  • For the first 24–48 hours, avoid:

    • Makeup

    • Heavy sweating

    • Swimming pools

    • Hot tubs

    • Saunas

    • Direct sun exposure

    • Retinoids

    • Exfoliating products

    • Harsh acids or active skincare ingredients

  • Most patients can resume their normal skincare routine after 48–72 hours, depending on how their skin is healing.

  • Yes. Microneedling is commonly combined with regenerative treatments such as PDRN, PRP, or PDGF to enhance collagen production and support the skin's natural healing process.

    Your provider can recommend the best combination based on your goals.